Monthly Archives: January 2009

Starbucks Training their Staff

I just finished reading an article on how Starbucks is closing over 7000 of their stores, for 3 hours on Tuesday, for remedial espresso training.  Starbucks, which already has an extensive training program feels that their baristas are not making their … Continue reading

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Five Resolutions For the Learning Organization

It seems that we have the idea that New Year’s Resolutions should apply only to our personal issues, such as health, career, and family. As learning and development professionals, we can make five simple resolutions for 2009 and pave the … Continue reading

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