Monthly Archives: June 2012

A Roadmap For Creating Customer and Employee Value

When organizational leaders are asked about their most valuable asset, they are most likely to say that their customers or employees, or both, are the most valuable. But recent studies show that only 54% of executives have a concrete strategy … Continue reading

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The Sales Learning Curve

<span lang=”EN”>Psychological and learning theories tell us that learning curves are a continuum of four basic competency levels. It may seem like a stretch to apply theoretical knowledge to your sales process, but simply being aware of the levels of … Continue reading

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Changing the Focus of Training

As we hear rumors of the eventual upturn in the global economy, organizations are beginning to emerge after taking cover and taking drastic action during the downturn. Many organizations will never operate the same again, and many are looking for … Continue reading

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Getting Past the Gatekeeper

You’ve worked on your presentation, your communication skills, and your research in order to persuade a particular client. But then you realize that getting to the decision maker is going to be more difficult than you imagined, because that person … Continue reading

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