How To Get The Most From Your Employees

Production is at the center of all business.  Knowing exactly how much you’re getting from your managerial staff and the employees working under is imperative.  Under-performing sectors of the office can shed light on quarterly gains/losses, and it’s here where you might determine how understaffed or overstaffed your company is once the accountant comes calling.

But sometimes it’s not about the size of the employees.  Sometimes it could be the structure of the business where, in some cases, it isn’t as uniformed as it should be.  Part of that could be from being a startup and not having immediate access to amenities such as a larger office space and/or top-of-the-line technology at their employees’ fingertips.  Mostly though, it’s a case of insufficient training for all parties involved…from the CEO on down to supervisors to entry-level employees.

And that’s where sufficient training methods come into play.  The old saying, “you can’t make an omelet without cracking some eggs”, can be a referendum for nearly anything, and in this case, employee efficiency.

Here are a few ways that training procedures can work to lift employee production into even greater levels.

Streamlined Processes

If the conductor’s not in line, the rest of staff will fall to the wayside as well.  Having a competent HR department and highly-skilled supervisors can represent a better cog for their business when they have every process mapped out and coordinated to work effectively.  Whether that’s through off-the-shelf training packets for each individual to learn and grow from or having weekly progress reports instead of monthly checkups…there’s plenty of rewards waiting for the entire office if the higher-ups are sufficiently trained to deliver the message to the rest of the staff.

Proper Training With Workplace Compliance

This is a big factor for the staff because it can help alleviate any and all uneasiness or uncertainty of common workplace concerns or issues such as harassment or discrimination incidents, what signs to look for and whether these concerns should be reported to HR or somewhere else.  It’s imperative to have a chain of command for dealing with concerns that can have a great impact on business proceedings from both a legal stance and a financial one on the progress of projects and sales.

The better your business is at informing and monitoring basic workplace compliance, the more comfortable of an environment the office can be.

Pull Or Tighten The Reins When Necessary

Being too overbearing on employees when it’s completely unnecessary can have a negative impact.  On the flip side, being too lenient can mask poor-performing employees.  Finding symmetry somewhere in the middle allows a company to run like a well-oiled machine for the simple fact that employees have an easier time knowing what’s expected of them.  Management doesn’t have to go around singing the praises of an employee every time they finish a product, but they shouldn’t be distant from their achievements, either.

Conclusion

When it comes down to it, any business that thrives does so not just because of their product, but in the way it’s marketed, analyzed and dealt with from a customer service standpoint.  And great customer service comes from efficient training and effective employees that work in tandem with their management departments above them.  It’s a process in and of itself, but without a focused process to begin with, the ship that is your business may have trouble keeping water from its barracks.

Author Bio: Kyle O’Brian is a freelance writer and has covered a range topics on business, from leadership skills to business productivity measures and other similar avenues and has consulted for Ej4, an e-Learning company devoted to creating fulfilling training videos for the corporate field and beyond.

SHARE
Previous articleA Roadmap For Creating Customer and Employee Value
Next articleFive Focuses For Sales
Bryant Nielson is heavily involved in the Corporate Training and Leadership and Talent space. He currently is the Managing Director for CapitalWave Inc and the training division, Financial Training Solutions. He brings a diverse corporate experience of organizational development, learning and talent development, and corporate training, that also includes personal coaching of top sales individuals and companies of all sizes. For the prior 4 years, Bryant was the Managing Director and Leadership and Talent Manager for Lengthen Your Stride! LLC. In this position, Nielson was the developer of all of the courses for MortgageMae University (MMU), the Realtor Development Center (RDC), and of Lengthen Your Stride! (LYS). In that position, he developed material, refined over many years of use and active training, and condensed the coursework and training to be high impact, natural learning, and comprehensive. Bryant has over 27 years of Senior Management experience encompasses running his own Training and mortgage firm, in New York City. He strongly believes that the corporate training is not to be static but should 'engage and inspire' students to greater productivity and performance.

NO COMMENTS