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	<title>Financial Training Ideas and News&#124; Your Training Edge ® &#187; Leading</title>
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	<link>http://www.yourtrainingedge.com</link>
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		<title>Leading High Performance Teams</title>
		<link>http://www.yourtrainingedge.com/leading-high-performance-teams/</link>
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		<pubDate>Fri, 12 Jun 2009 17:08:58 +0000</pubDate>
		<dc:creator>Bryant Nielson, Managing Director</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[high performance teams]]></category>
		<category><![CDATA[Leading]]></category>

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<p><img class="alignright size-medium wp-image-130" title="team_highperformance" src="http://www.yourtrainingedge.com/wp-content/uploads/2009/06/team_highperformance-300x160.jpg" alt="team_highperformance" width="300" height="160" />General leadership is always a task that moves an organization forward. But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let&#8217;s look at high performance (HP) teams and determine how to make that a reality instead of simply a popular term.</p>
<p>Leaders must first define what HP is. There are general leadership attributes that can be reached and exceeded by leaders at all levels and in all types of organizations. But the true definition of high performance leadership (HPL) is going to center on the organization, its needs, and the way it will become a leader in its field. For example, simply providing customer service is not a high performance attribute. But providing 100% customer satisfaction in every customer interaction is a HP standard, especially when that standard is measured and is part of accountability. So to begin creating a high performance team, determine what attributes create high performance at the individual, group, and organizational level.<span id="more-127"></span></p>
<p>Once you have defined HP, you must create a structure to achieve it. As we mentioned, HP goals are not valuable if leaders are not held accountable to them. So the question becomes how to hold leaders accountable. One way to do this is to create a &#8220;stretch&#8221; environment, where reaching a goal is great but stretching beyond it is HP. For example, the 100% customer satisfaction measurement may be impossible to achieve. But is 95% customer satisfaction impossible? Given the right situations, effective training, and consistent coaching, it probably isn&#8217;t. To stretch this HP goal, make 95% the point where the team meets the goal, and 96% where the team begins to excel the goal. High performance teams are always looking to excel their previous performance, so by creating this structure you&#8217;re paving the way for excellence.</p>
<p>In line with stretch goals, leaders must create incentive to reach goals &#8211; and excel them. There are numerous ways to create incentive. Obviously bonuses or profit sharing are great ways to draw HP. But the way the cash incentive program is created will keep the high performance team in stretch mode. For example, pay 1% profit when the team reaches the 95% customer satisfaction goal, 2% at 96%, and so on. Bonus and profit sharing programs create HP and retain those high performers. But what about non-cash incentives, especially when the organization may be operating in economic uncertainty? One way to avoid up-front cash is to consider making team members eligible for promotion as they achieve various levels of stretch goals. Obviously there will be a cost involved, but salary is typically not going to be an &#8220;off the top expense&#8221;. Also, consider products or services offered by the organization as rewards for achieving stretch goals, or consider reallocating funds for reward. For example, if executives are accustomed to a trip to a seminar or something similar, consider using those funds to reward the top performer.</p>
<p>Outside of the realm of incentive comes the sense of spirit you, as a leader, must create. As high performers are identified, bring them together to brainstorm organizational problems and create solutions. Have the groups meet once a month for a network event, especially if the team members aren&#8217;t geographically located with one another. Let the HP teams know that they are the future of the organization, and that it is their responsibility to solve problems and lead others in the organization to their levels. As this type of environment begins to emerge, you&#8217;ll see a team spirit begin to take shape amongst these performers. They will &#8220;recruit&#8221; other high performers and send the message down the line.</p>
<p>Finally, coach, teach, mentor, and hire for high performance. Coaching and training in leadership and advanced operational topics should always exist for HP teams. This provides yet another incentive for high performers, who are always interested in learning and improvement. Assign coaches or mentors to the high performers as they emerge &#8211; this way, you&#8217;ll consistently have a support system that ensures the continuance of HP behavior. If the budget allows, offer leadership training for the high performers at various levels. As they learn and improve, they will begin to create other high performers simply because of their every day behavior.</p>
<p>But perhaps the most important aspect of creating and leading high performance teams is to hire for high performance. As you define HP at individual job levels, you will begin to define ideal candidates for every position in the organization. When this occurs, even entry-level employees are leaders in their own rights. Organizations have the tendency to hire in order to get a &#8220;warm body&#8221;. When this practice is replaced with a search for the person with the high performance attributes, leadership begins at all levels.</p>
<p>Creating the high performance team is a process, but follow these basics and you&#8217;ll see results quickly.</p>
<p>Copyright 2009 Bryant Nielson. All Rights Reserved.</p>
<p>Bryant Nielson &#8211; Learning &amp; Development Expert &#8211; assists executives, business owners, and top performing sales executives in taking the leap from the ordinary to extraordinary. Bryant is a trainer, business &amp; leadership coach, and strategic planner for many sales organizations. Bryant&#8217;s 27 year business career has been based on his results-oriented style of empowering.</p>
<p>Subscribe to his blog at: <a id="link_101" href="http://www.bryantnielson.com/" target="_new">http://www.BryantNielson.com</a></p>
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<p>Article Source: <a id="link_102" href="http://ezinearticles.com/?expert=Bryant_Nielson">http://EzineArticles.com/?expert=Bryant_Nielson</a></div>
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<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.yourtrainingedge.com/leading-high-performance-teams-4/" rel="bookmark" class="crp_title">Leading High Performance Teams</a></li><li><a href="http://www.yourtrainingedge.com/leading-high-performance-teams-2/" rel="bookmark" class="crp_title">Leading High Performance Teams</a></li><li><a href="http://www.yourtrainingedge.com/leading-high-performance-teams-3/" rel="bookmark" class="crp_title">Leading High Performance Teams</a></li><li><a href="http://www.yourtrainingedge.com/leadership-analytics/" rel="bookmark" class="crp_title">Leadership Analytics</a></li><li><a href="http://www.yourtrainingedge.com/leadership-analytics-2/" rel="bookmark" class="crp_title">Leadership Analytics</a></li></ul></div><div class="shr-publisher-127"></div><!-- Start Shareaholic LikeButtonSetBottom Automatic --><div style="clear: both; min-height: 1px; height: 3px; width: 100%;"></div><div class='shareaholic-like-buttonset' style='float:none;height:30px;'><a class='shareaholic-fblike' data-shr_layout='button_count' data-shr_showfaces='false' data-shr_href='http%3A%2F%2Fwww.yourtrainingedge.com%2Fleading-high-performance-teams%2F' data-shr_title='Leading+High+Performance+Teams'></a><a class='shareaholic-googleplusone' data-shr_size='medium' data-shr_count='true' data-shr_href='http%3A%2F%2Fwww.yourtrainingedge.com%2Fleading-high-performance-teams%2F' data-shr_title='Leading+High+Performance+Teams'></a></div><div style="clear: both; min-height: 1px; height: 3px; width: 100%;"></div><!-- End Shareaholic LikeButtonSetBottom Automatic -->]]></content:encoded>
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		<title>How to Lead When You’re Not the Leader</title>
		<link>http://www.yourtrainingedge.com/how-to-lead-when-you%e2%80%99re-not-the-leader/</link>
		<comments>http://www.yourtrainingedge.com/how-to-lead-when-you%e2%80%99re-not-the-leader/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 19:49:25 +0000</pubDate>
		<dc:creator>Bryant Nielson, Managing Director</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading]]></category>

		<guid isPermaLink="false">http://www.yourtrainingedge.com/?p=122</guid>
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<p><img class="alignright size-full wp-image-123" title="leadership_sm" src="http://www.yourtrainingedge.com/wp-content/uploads/2009/06/leadership_sm.jpg" alt="leadership_sm" width="145" height="193" />Leadership is possible no matter where you are in an organization’s hierarchy. People in management and leadership positions had to start somewhere &#8211; and most of them got where they are by proving themselves as leaders before they were placed in a position to lead. But the difficult part is knowing what actions to take &#8211; and when. Here are five ideas that will help you create a leadership framework even if you aren’t the leader.</p>
<p>To begin with, learn to seek responsibility. This has two meanings. First, be on the lookout for responsibility higher than your own. In today’s environment, with shrinking staffs and budgets, many organizations need people who can take on further responsibility without looking for higher pay, more prestige, or even a higher position. This doesn’t mean that you should “sell out” or take on so much that your other duties will suffer. But it does mean that you should look for areas or subjects of interest and volunteer for projects or duties in those areas. Being on the lookout can also mean that you try to find ways to streamline processes or save money &#8211; and share those ways with management.<span id="more-122"></span></p>
<p>When management decides to implement your suggestion, take on some of the work that goes with it. Second, seeking responsibility also means that you fully accept responsibility for your actions. Even if you’ve made a mistake, accept it, make suggestions for change the next time, and move on. Your responsibility will help you earn trust and respect, two of the best things any leader can possess.</p>
<p>The next way to lead is to be a coach and mentor to others. Often coaching and mentoring is left for managers or is looked at as an “appointed” position. Don’t fall into that trap. For example, if you have the opportunity to work with people who are new to the organization, take the time to truly show them the ropes &#8211; and leave your door open for them to come back and ask questions or obtain clarification. The idea is to show that you have others’ well being in mind and that you’re not afraid to see others succeed. This is where many people go wrong; they look at others as competition and refuse to help them. But mentoring and coaching is the best way to gain respect and trust, not to mention further experience and stability within the organization. Consider the fact that someone in a higher position may ask your “mentee” how it’s going &#8211; and he or she is likely to mention you as a positive and motivating factor.</p>
<p>Third, always remember to exceed the standards that are set for you. This means that your goals should be a reminder of where you want to be halfway or three fourths of the way through a particular measurement time period, like a quarter &#8211; not at the end. Everyone is familiar with the advice to “under promise and over deliver”. As someone who is leading “up”, this should be your motto. Remember that your first try may put you just above the goal that was set and this is perfectly fine. When other leaders and managers see that you try hard to exceed, they are going to be more open to your leadership and eventually to your upward mobility in the organization.</p>
<p>Fourth, build your expertise and use it where it’s appropriate. If your position is confined to certain tasks in certain areas, take the time to learn about what other people do in the organization. One of the true marks of “high-up” leadership is a big-picture orientation of the entire organization. Leaders should know how each piece fits together and what will happen if something does not work. You should learn these things about your organization and your own area. But above and beyond this, take the time to learn about other organizations in the field and how they work. Read trade publications and be aware of the competition, as well. All of these things can build your expertise and will show you as someone who wants to have a great understanding of the entire organization.</p>
<p>Finally, and perhaps most simply, choose leadership. Leadership has many components, such as acting with integrity, driving for results, and negotiating for consensus. Don’t let your guard down and try to do these things at all times. If there’s a conflict, step in to try to negotiate. When things get chaotic, keep your head, drive for results, and continue to uphold the organization’s mission and values. By choosing to emulate leadership values, you’ll set yourself apart and learn to lead at all levels of the organization.</p></div>
<p>Copyright 2009 Bryant Nielson. All Rights Reserved.</p>
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<p>Bryant Nielson &#8211; Director of Learning &amp; Development &#8211; offers 20+ years of training and talent management for executives, business owners, and top performing sales executives in taking the leap from the ordinary to extraordinary. Bryant is a trainer, business &amp; leadership coach, and strategic planner for many sales organizations. Bryant’s 27 year business career has been based on his results-oriented style of empowering.</p>
<p>Subscribe to his blog at: <a id="link_87" href="http://www.bryantnielson.com/" target="_new">http://www.BryantNielson.com</a></div>
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<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.yourtrainingedge.com/micro-leadership-how-to-lead-when-you%e2%80%99re-not-the-leader/" rel="bookmark" class="crp_title">Micro Leadership: How to Lead When You’re Not the Leader</a></li><li><a href="http://www.yourtrainingedge.com/finding-leadership-amidst-chaos/" rel="bookmark" class="crp_title">Finding Leadership Amidst Chaos</a></li><li><a href="http://www.yourtrainingedge.com/leadership-tools-for-small-business/" rel="bookmark" class="crp_title">Leadership Tools for Small Business</a></li><li><a href="http://www.yourtrainingedge.com/training-in-a-turbulent-economy-2/" rel="bookmark" class="crp_title">Training in a Turbulent Economy</a></li><li><a href="http://www.yourtrainingedge.com/name-your-best-customers/" rel="bookmark" class="crp_title">Name your best customers</a></li></ul></div><div class="shr-publisher-122"></div><!-- Start Shareaholic LikeButtonSetBottom Automatic --><div style="clear: both; min-height: 1px; height: 3px; width: 100%;"></div><div class='shareaholic-like-buttonset' style='float:none;height:30px;'><a class='shareaholic-fblike' data-shr_layout='button_count' data-shr_showfaces='false' data-shr_href='http%3A%2F%2Fwww.yourtrainingedge.com%2Fhow-to-lead-when-you%25e2%2580%2599re-not-the-leader%2F' data-shr_title='How+to+Lead+When+You%E2%80%99re+Not+the+Leader'></a><a class='shareaholic-googleplusone' data-shr_size='medium' data-shr_count='true' data-shr_href='http%3A%2F%2Fwww.yourtrainingedge.com%2Fhow-to-lead-when-you%25e2%2580%2599re-not-the-leader%2F' data-shr_title='How+to+Lead+When+You%E2%80%99re+Not+the+Leader'></a></div><div style="clear: both; min-height: 1px; height: 3px; width: 100%;"></div><!-- End Shareaholic LikeButtonSetBottom Automatic -->]]></content:encoded>
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