No Excuses Corporate Training
Now more than ever, your training department must become an everyday part of the overall organization. Your training area may have been reactive in the past, designing and delivering training only when it was necessary or requested. This mindset is no longer applicable, especially in today’s economic turmoil. As the leader of a training organization, you must transform training from a “sometimes” event into an integral, cultural part of the overall organization. It’s time for “no excuses training”, and there are several ways to make the transformation.
The most important part of moving to “no excuses” is to prove that you are a strategic business partner and not a reactive organizational appendage. When you are asked to show the results of a particular program, don’t report in terms of numbers trained. Conduct further analysis in order to determine how the training impacted the bottom line. Did productivity increase? Did errors decrease? Did the training create a cost savings or bring in new business? When you take this approach, you’re proving that training is part of the organization’s success. But there’s more to this style of training management. If you’re asked to create training, look at the desired final result in terms of numbers that mean something to the target audience. For example, if a new product has been rolled out, how many sales need to occur in order to make that product profitable, and how can training impact those sales? Start thinking in your audience’s terms and not training and development terms. This mindset will go a long way.
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