“As the chief learning officer, ask yourself, ‘Are we investing sufficiently in learning to generate the growth and return we need?’ We had a group of graduate students research the topic, plotting long-term shareholder returns against a number of factors. They discovered that investments in training and development were the single best predictor of shareholder return three to five years down the road.”
—Karen Franse, “Build Your Profits,” VARBusiness, January 18, 1999
It was true then (1999) it remains true today.
