Businesses in today’s market carry huge burdens because of inefficient business systems that disrupt day-to-day operations and complicated processes. Research by IDC found that companies lose up to 30 percent of revenue because of these inefficiencies. Often, company heads make the decision to re-purpose a system rather than think about the functionality of the business system long-term. Eventually, it will malfunction and cause costly downtime. Here is how to increase revenue by optimizing business operations using a collaborative approach.

Process Flow Management

When managerial heads do not have a set policy to collaborate inter-departmentally by setting goals or sharing objectives, it makes it difficult to process the flow of information. A silo occurs in the workplace when failures occur that affect company revenue, product accessibility or employee confidence, which affects strategic planning and operations. You also will gain a competitive advantage and streamline performance by upgrading information technology (IT) hardware, business processes or adding heat shrinkable roll covers to equipment.

Implement Automation to Systems

Automation in the workplace is slowly becoming the norm as more companies opt for these system solutions. Eight out of ten corporate leaders believe that their departments suffer because they use different processes. By changing to automated processes, it will allow them to work under a standardized system such as SaaS. When employees must shift between methods, you lose out on productivity. When business processes are not stored together, it causes employees to skip protocol because of the response of less utilized systems, which hurts communication or product development.


There is much talk about legacy systems and integration of new business processes. Often, IT technicians tend to sidestep resources because of the lack of understanding of how a bottleneck will affect the system. This occurs sometimes because of company policy to disregard emerging technologies in favor of legacy programs. Regardless of why a company does not implement these changes, old business processes slow down the applications and lead to severe financial drawbacks that affect a company’s revenue.

Business Process Duplication

Another major issue in business comes from process duplication. Having to repeat or redo steps reduces company quality and causes confusion with the personnel. It is most often experienced when departments fail to collaborate, cross-train and set their own policy and procedure for daily operations.  Setting company-wide systems for interdepartmental training and oversight will bring serious benefits including process flow enhancement, increase in productivity and reduction in wasted resources. It also strengthens customer care because you reduce the number of errors and downtime.

Inaccessible Data

While a company may have the correct business process data, but it is not accessible to lower level personnel, it reduces the amount of real-time information on hand to perform. Employers and employees alike are far less likely to make the best decisions when they lack the most up-to-date data to help them draw the best conclusions. Real-time data analysis generates more revenue and offers a substantial observation of company concerns, which is critical to gaining a competitive or financial advantage in an industry.

When corporate leaders have a clear understanding of business abilities as well as process vulnerabilities, it allows them to implement the right changes to boost performance and revenue.

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Bryant Nielson is heavily involved in the Corporate Training and Leadership and Talent space. He currently is the Managing Director for CapitalWave Inc and the training division, Financial Training Solutions. He brings a diverse corporate experience of organizational development, learning and talent development, and corporate training, that also includes personal coaching of top sales individuals and companies of all sizes. For the prior 4 years, Bryant was the Managing Director and Leadership and Talent Manager for Lengthen Your Stride! LLC. In this position, Nielson was the developer of all of the courses for MortgageMae University (MMU), the Realtor Development Center (RDC), and of Lengthen Your Stride! (LYS). In that position, he developed material, refined over many years of use and active training, and condensed the coursework and training to be high impact, natural learning, and comprehensive. Bryant has over 27 years of Senior Management experience encompasses running his own Training and mortgage firm, in New York City. He strongly believes that the corporate training is not to be static but should 'engage and inspire' students to greater productivity and performance.